Request states, details asked by the team and cancellation.
You follow your request on the Request a forum page and in My forums. A support forum notification tells you each time the team answers.
Request states
Awaiting review: the request is waiting to be read.
Details requested: the team has a question for you. Answer in the “Your answer” field of the request page; you can also correct the other fields. Then click “Send my answer”.
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