Is the service paid?
No. phpBBHost is a free, non-profit service run by its team. To cover its costs, it may show ads on some forums, though not systematically.
Can I install an extension or a style?
No. Extensions and styles are chosen by the team, which keeps them up to date. You customise prosilver with the style editor and use the platform features.
Can I access the files or the database?
No: no files, no database, no FTP. Everything is set from the administration control panel and My forums.
Is my forum backed up?
Yes: each forum is backed up every night, and the backup is kept for 7 days. To keep your own data, see Export your data.
Who updates phpBB?
The team. The forum is installed, configured and kept up to date for you.
Do my members need a support forum account?
No. Each forum has its own members, who register directly on your forum. Only the forum owner uses a support forum account, for My forums.
Why can nobody register on my forum?
A forum without any activity refuses registrations, to protect itself from bots. Post a first topic: registration reopens within minutes. Also check the account activation method (see Member registration).
Can I have several administrators?
Yes, but only one founder account. Give administration or moderation rights to other members (see Administrators and moderators).
Which languages are available?
Installed languages are managed by the platform. You choose the forum’s default language, and each member can choose their own (see Set up the forum).
My forum is deactivated: what should I do?
A forum that is not renewed is deactivated on its renewal date, with its data kept (see Renew your forum). If the home page of your administration shows a compliance request, make the correction before the deadline shown (see The administration control panel).
How do I contact the team?
From the support forum contact page, or by asking your question on the support forum. No response time is guaranteed.